Nationwide pharmacy chain CVS has taken down its online photo center CVSphoto.com, replacing it with a message warning that customer credit card data may have been compromised. The incident comes just days after Walmart Canada said it was investigating a potential breach of customer card data at its online photo processing store.
“We have been made aware that customer credit card information collected by the independent vendor who manages and hosts CVSPhoto.com may have been compromised,” CVS said in a statement that replaced the photo Web site’s normal homepage content. “As a precaution, as our investigation is underway we are temporarily shutting down access to online and related mobile photo services. We apologize for the inconvenience. Customer registrations related to online photo processing and CVSPhoto.com are completely separate from CVS.com and our pharmacies. Financial transactions on CVS.com and in-store are not affected.”
Last week, Walmart Canada warned it was investigating a similar breach of its online photo Web site, which the company said was operated by a third party. The Globe and Mail reported that the third-party in the Walmart Canada breach is a company called PNI Digital Media.
According to PNI’s investor relations page, PNI provides a “provides a proprietary transactional software platform” that is used by retailers such as Costco, Walmart Canada, and CVS/pharmacy to sell millions of personalized products every year.”
“Our digital logistics connect your website, in-store kiosks, and mobile presences with neighbourhood storefronts, maximizing style, price, and convenience. Last year the PNI Digital Media platform worked with over 19,000 retail locations and 8,000 kiosks to generate more than 18M transactions for personalized products.”
Neither CVS nor PNI could be immediately reached for comment. Costco’s online photo store — costcophotocenter.com, does not appear to include any messaging about a possible breach.
Interestingly, PNI Digital Media was acquired a year ago by office supply chain Staples. As first reported by this site in October 2014, Staples suffered its own card breach, a six-month intrusion that allowed thieves to steal more than a million customer card accounts.